Alan Rhoten is a Business System Analyst at Alliance Enterprises, responsible for analyzing Aware business requirements for implementations, managing technical changes and communicating those changes to customers. Aware is Alliance’s case management software used by 37 state agencies and 24 tribal nations. More than 12,000 counselors use the software to help find and maintain meaningful work for people with disabilities.
Alan has more than 25 years’ experience in social services programs and systems, including more than 15 years at Alliance facilitating the development of case management systems. At Alliance, he’s aided many VR state agencies in improving their processes and boosted their productivity.
He’s an expert in the federal regulations that govern vocational rehabilitation programs and Rehabilitation Services Administration (RSA) policies. Alan is a strong customer advocate as a member of the Aware User Group, and he co-chairs the Aware Design and Enhancements Special Interest Group.
Alan has a Bachelor of Science in History from Iowa State University.